Privacy Statement

This privacy statement informs you about our handling of collected personal data on our websites ( It is your decision if you agree to the processing of your personal data or if you decline and you can inform us about your decision if necessary.

The term “processing” in this privacy statement can have the following meaning for example:

  • The collection,
  • storage,
  • management,
  • use,
  • transmission,
  • disclosure or deletion of our personal data.

We collect personal data to provide our services and to improve our offers.

2. Owner of the Data Collection

The owner of the data collection is the company 8photonics.

3. Protection of Data

We take measures to protect your personal data from the access of third parties. In every case your data is encrypted which is transmitted between you and our websites.

4. Duration of Data Storage

We keep your personal data as long as it is compliant with the applicable law, or as long as it’s necessary for the provision of services. We delete personal data as soon as the data is no longer required and not later than the maximum retention period prescribed by the applicable law.

5. Rights Related to Your Personal Data

Upon written request we inform you about the personal data we collected from you.

You have the right to correct, complete, disagree with the processing or request the deletion of your personal data.

6. Contact

Please find contact information on the following page, to contact us in relation to privacy concerns:

7. When and How do we Collect Personal Data?

We collect data whenever you contact us or when you visit our website. All data which you send to our websites is secured by encryption. For example, in the following situations:

  • You visit our websites and inform yourself about our products.
  • You contact us by using a form on our websites.
  • You request a quotation on our websites.
  • You order products in our shop on our website.

Communication with us over telephone, fax, email etc. is not encrypted.

8. Type of Collected Data

Which type of data is collected? We collect data provided by you which is needed to process purchase orders. These are the following personal data, for example:

  • Last name and first name of the contact person
  • Delivery address and billing address
  • Telephone number
  • Email address
  • Agreement on receiving important product information and newsletters

We never process or collect credit card data, since credit card payments are processed by a third-party provider (see below).

8.1 Data Logging

Every time you access our websites, your browser sends data to our webserver due to technical reasons. We can collect and evaluate this data to improve our websites or to find errors.

8.2 Web Analysis Tools

To improve the contents of our websites we analyze user behavior using the tools provided by our host and by the software and plugins provided and operated by and their third party suppliers. For this purpose, usage data as well as the IP address transmitted to the servers of the mentioned services. These servers may be located abroad.

We use the analysis tool from Matomoto. For this purpose, data on how you use our websites as well as your IP address are sent in anonymous form to the servers of our hoster

9. Purpose of Processing Data

Your personal data is used for the fulfillment of purchase orders and for the communication with you.

Additionally, personal data is used for communication and marketing purposes. As a customer you receive the following information:

  • Important information that affects your products (“Product Change Notifications”)
  • Newsletters for product and software news

You can opt out at any time of the mailing list.

10. Disclosure of Personal Data

Generally, we neither sell or transmit your personal data to third parties. One exception is the transmission of data for the fulfillment of the before mentioned purposes for processing personal data.

For shipping purposes, we can transmit your personal data to the following companies, whose servers may be located abroad:

  • FedEx Corporation (USA)
  • UPS United Parcel Service of America, Inc. (USA)
  • DHL International GmbH (Germany)
  • Die Schweizerische Post AG (Switzerland)
  • TNT Express N.V (Netherlands)

For credit card payments on our website you are forwarded to a third-party payment provider. You disclose your data to the following companies:

  • Paypal
  • Stripe
  • PostFinance Ltd (Switzerland)
  • SIX Group AG (Switzerland)

11. Cookies

On our websites we use cookies (text information) which are saved by your browser upon visiting our websites. No personal data is stored in cookies.

The cookies used on our websites enable some functions, such as the cart function of the shop.

You can prevent the storage of cookies by making the appropriate settings in your browser. Please note that some functions on our website do not work if you do not accept cookies.

CH-3001 Bern, July 13, 2019